Support clearly have a great deal of expertise but "end users" such as me sometimes find it difficult to understand the instructions given to resolve the difficulty that is being experienced. That is as much a reflection of my ignorance of technical issues but it makes for a smoother exchange if action required to deal with the issue is set out in simple terms if requested. Overall, an excellent service. Keep up the good work
I am receiving with hostwinds.com ssd vps 100% uptime and only positive experience. Their servers are definitely one of the fastest on the market and never got slow. Their tech support are professionals and available 24/7 with no exceptions.