Freshworks Inc. (NASDAQ: FRSH)
Software - Application · San Mateo, CA, United States · Founded 2010
- Market capitalization: $5.0 billion
- Annual revenue: $0.7 billion
- Net income: $-0.1 billion
- Employees: 5,600
- Sector: Technology
- Headquarters: San Mateo, United States
- Founded: 2010
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Freshworks is an Indian-founded SaaS company making customer service, IT service management, and CRM software for small and mid-sized businesses. They position themselves as the affordable, easy-to-use alternative to Salesforce and ServiceNow. The product suite includes Freshdesk, Freshservice, and Freshsales.
SaaS subscriptions across multiple products, with a freemium tier that drives self-serve adoption. The SMB focus means smaller deal sizes but faster sales cycles and lower customer acquisition costs. They've been pushing upmarket into mid-market accounts to improve unit economics.
Founded in 2010 by Girish Mathrubootham in Chennai, India, after a bad customer service experience inspired him to build something better. Freshworks went public on the Nasdaq in 2021. They relocated headquarters to San Mateo, California, but maintain large engineering teams in India.
| Market Capitalization | $5.0B |
| Annual Revenue | $0.7B |
| Net Income | $-0.1B |
| Profit Margin | -14% |
| Revenue per Employee | $125000K |
| Stock Exchange | NASDAQ |
| Ticker Symbol | FRSH |
Financial data is approximate and based on most recent annual filings.
Freshworks was the first Indian SaaS company to list on the Nasdaq. Girish Mathrubootham famously started the company after a frustrating experience with his TV provider's customer support.
Freshworks has a solid product for SMBs, but the market is brutally competitive. They need to prove they can move upmarket without losing the simplicity that made them popular.
What is Freshworks Inc.'s revenue?
Freshworks Inc. generates approximately $0.7 billion in annual revenue.
How many employees does Freshworks Inc. have?
Freshworks Inc. employs approximately 5,600 people worldwide.
What is Freshworks Inc.'s market cap?
Freshworks Inc. (FRSH) has a market capitalization of approximately $5.0 billion on the NASDAQ.
When was Freshworks Inc. founded?
Freshworks Inc. was founded in 2010 and is headquartered in San Mateo, CA, United States.
Who is the CEO of Freshworks Inc.?
Dennis Woodside is the current CEO of Freshworks Inc..
What is Freshworks Inc.'s website?
Freshworks Inc.'s official website is freshworks.com.
| CEO | Dennis Woodside |
| Sector | Technology |
| Industry | Software - Application |
| Founded | 2010 |
| HQ | San Mateo, CA |
| Country | United States |
| Website | freshworks.com |
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