Salesforce Inc. (NYSE: CRM)
Software - Application · San Francisco, CA, United States · Founded 1999
- Market capitalization: $270.0 billion
- Annual revenue: $8.39 billion
- Net income: $7.46 billion
- Employees: 73,000
- Sector: Technology
- Headquarters: San Francisco, United States
- Founded: 1999
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Salesforce pioneered cloud-based CRM software and now dominates the market with roughly 23% global share u2014 more than the next four competitors combined. Marc Benioff founded the company in 1999 with the radical idea that enterprise software should be delivered over the internet, not installed on servers. Today, Salesforce offers Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and the Einstein AI platform. Annual revenue exceeds $34 billion.
Subscription revenue from cloud software licenses accounts for about 94% of total revenue. Customers pay per user, per month, with prices ranging from $25 to $500+ per user depending on the product tier. Professional services and training make up the rest. The platform's stickiness is enormous u2014 switching CRM systems is painful and expensive.
Benioff left Oracle to found Salesforce in a San Francisco apartment in 1999. The "No Software" logo became iconic. IPO in 2004 at $11 per share. Major acquisitions include ExactTarget ($2.5 billion, 2013), MuleSoft ($6.5 billion, 2018), Tableau ($15.7 billion, 2019), and Slack ($27.7 billion, 2021). Activist investors Elliott Management and Starboard Value pushed for margin improvements in 2023.
| Market Capitalization | $270.0B |
| Annual Revenue | $8.39B |
| Net Income | $7.46B |
| Profit Margin | 89% |
| Revenue per Employee | $114932K |
| Stock Exchange | NYSE |
| Ticker Symbol | CRM |
Financial data is approximate and based on most recent annual filings.
Benioff staged fake protests outside Siebel Systems' user conference in the early 2000s as a guerrilla marketing tactic. Salesforce's Ohana culture includes a 1-1-1 philanthropic model (1% equity, 1% product, 1% employee time donated). The Slack acquisition was widely criticized as overpriced, and integrating it has been slower than promised.
Salesforce finally got the margin religion after activist pressure, and the AI push with Einstein could reignite growth u2014 but Benioff needs to prove the M&A spree actually created value.
What is Salesforce Inc.'s revenue?
Salesforce Inc. generates approximately $8.39 billion in annual revenue.
How many employees does Salesforce Inc. have?
Salesforce Inc. employs approximately 73,000 people worldwide.
What is Salesforce Inc.'s market cap?
Salesforce Inc. (CRM) has a market capitalization of approximately $270.0 billion on the NYSE.
When was Salesforce Inc. founded?
Salesforce Inc. was founded in 1999 and is headquartered in San Francisco, CA, United States.
Who is the CEO of Salesforce Inc.?
Marc Benioff is the current CEO of Salesforce Inc..
What is Salesforce Inc.'s website?
Salesforce Inc.'s official website is salesforce.com.
| CEO | Marc Benioff |
| Sector | Technology |
| Industry | Software - Application |
| Founded | 1999 |
| HQ | San Francisco, CA |
| Country | United States |
| Website | salesforce.com |
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