Twilio Inc. (NYSE: TWLO)
Software - Infrastructure · San Francisco, CA, United States · Founded 2008
- Market capitalization: $12.0 billion
- Annual revenue: $0.4 billion
- Net income: $0.03 billion
- Employees: 6,100
- Sector: Technology
- Headquarters: San Francisco, United States
- Founded: 2008
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Twilio provides cloud communication APIs that let developers embed voice, messaging, video, and email into applications. When you get a two-factor authentication code, a delivery notification, or a call from an Uber driver, Twilio's infrastructure is probably behind it. Jeff Lawson founded the company in 2008 with the vision that communication should be as easy to code as any other software feature. Revenue exceeds $4 billion annually.
Usage-based pricing u2014 customers pay per API call, per message sent, per minute of voice. The Segment customer data platform (acquired for $3.2 billion in 2020) adds subscription revenue. Twilio's developer-first go-to-market means engineers adopt the product before procurement gets involved. The company has been cutting costs aggressively after years of unprofitable growth.
Lawson, Evan Cooke, and John Wolthuis founded Twilio in 2008. The company pioneered the "API economy" for communications. IPO in June 2016 at $15 per share. The Segment acquisition in 2020 and SendGrid acquisition ($3 billion, 2019) expanded the platform. Lawson stepped down as CEO in 2024 after activist pressure. The stock fell over 80% from its 2021 peak.
| Market Capitalization | $12.0B |
| Annual Revenue | $0.4B |
| Net Income | $0.03B |
| Profit Margin | 8% |
| Revenue per Employee | $65574K |
| Stock Exchange | NYSE |
| Ticker Symbol | TWLO |
Financial data is approximate and based on most recent annual filings.
Twilio sends billions of messages per year u2014 more than most telecom companies. Jeff Lawson wrote a book called "Ask Your Developer" about building developer-centric companies. The company's early pitch was rejected by dozens of VCs who didn't understand why developers needed communication APIs.
Twilio pioneered a category but lost discipline during the growth-at-all-costs era u2014 the path to sustained profitability exists, but the company needs to prove the Segment acquisition was worth the price.
What is Twilio Inc.'s revenue?
Twilio Inc. generates approximately $0.4 billion in annual revenue.
How many employees does Twilio Inc. have?
Twilio Inc. employs approximately 6,100 people worldwide.
What is Twilio Inc.'s market cap?
Twilio Inc. (TWLO) has a market capitalization of approximately $12.0 billion on the NYSE.
When was Twilio Inc. founded?
Twilio Inc. was founded in 2008 and is headquartered in San Francisco, CA, United States.
Who is the CEO of Twilio Inc.?
Khozema Shipchandler is the current CEO of Twilio Inc..
What is Twilio Inc.'s website?
Twilio Inc.'s official website is twilio.com.
| CEO | Khozema Shipchandler |
| Sector | Technology |
| Industry | Software - Infrastructure |
| Founded | 2008 |
| HQ | San Francisco, CA |
| Country | United States |
| Website | twilio.com |
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